Posts Tagged ‘eTelecare’

STREAM: Resistance to Change

January 22, 2010 2 comments Uncategorized

As always, as how we always were told, the actuality of things, there’s nothing permanent but change. And Change only kept two friends with him: Good and Bad. The names equate to how they are defined in books.

As an employee of eTelecare for two years now, yes, January 21, 2010, I think I have the right to say that it’s been downhill for us employees since the announcement of the merger between eTelecare and Stream, both globally competent companies. All switches of enthusiasm were put off by the artillery of internal communications that never favored us employees. Some of it may even be against the books – of law.

Many decided to leave but most stayed, we stayed, with the mantra that the company needed us.

But everything’s been wishful thinking!

More facts and similar sentiments by an anonymous author, a colleague, after the jump. (Continued…)

Stream and eTelecare combines

August 15, 2009 4 comments Business

Minding other business is THE business.

Two of the major players in the global callcenter industry tied the knots for survival. Survival? Yes, survival because I work for one and I have to bang heads with the other in doing technical support for the same client – who makes computers who wants to cut down on their expenses. Will it be a happy ever after for competitors? Could be! Remains to be seen.

News says Stream Global Services, Inc. and eTelecare Global Solutions have combined in a stock-for-stock transaction. That’s a penny for a penny. Nothing less, nothing more. Equal.

The question is who’s got more?

Well, I can’t tell you about that but Scott Murray, Chairman and CEO of Stream, will lead the combined company. Some significant fact their that’s not really hard to ponder.

Press release after the jump, business people! (Continued…)

eTelecare: Get 80GB iPod video when hired as TSR

September 12, 2008 2 comments Jobs

You lucky jobless bastard!

eTelecare Cebu, I dunno with the other sites, is giving away an 80GB iPod video to anyone, yes anyone, who gets hired as a technical support representative(TSR). This is, I believe, if you are offered a contract after the one day recruitment process. How hard could that be? Not really hard. Pass the preliminary elimination that is through phone interview, which I bet my month worth salary that anyone could nail , then go to the written examination of nothing but a test of your English to the final phase where you are to talk to actual people and to simulate a customer-agent phone conversation before signing for the glorious contract. (Continued…)