Posts Tagged ‘HSDPA’
Let’s talk customer service, Globe
April 20, 2009 25 comments Grrrievance
Using the Globe Broadband Tattoo for two weeks with no problems skyrocketed the belief that this service will never fail on me. Until, my romance sent me an sms saying that her load was reduced by 15PHP though the internet never really worked and that the signal was inconsistent. Would switch from one type of signal to another(HDSPA to GPRS and vice versa). So, I told her I will check on it once I get out of work.
Upon checking, she was right, that the signal was actually toggling from the two signals mentioned above. And worst, it stayed in GPRS which is as slow as dialup! This had me calling Globe’s Customer Service. Talked with Nelson and though I chose the option for English instructions this guy started the call speaking in Filipino. I continued speaking in English and he eventually did so too. The call was quick and we reached a resolution of the sim card that came with my Globe Broadband Tattoo be replaced as it’s reaching it’s end of life. Thanked the guy and got a reference number which I should use when visiting one of their centers. (Continued…)
Globe Broadband Tattoo at 3.6Mbps
April 7, 2009 34 comments Technology
Been trying out the orange Globe Broadband Tattoo that I got today for PHP1895. Time frame is early afternoon and some hours in the evening. Connection is up and running without any problem. Disconnection was never an issue. Thank you. (Continued…)
sedated on 
christmetal on 
the tormentor on 
john paul on 
laiza on 
inno a satana on 
